Staff

Sales

Roy Silveira Sr

Roy Silveira Sr

Sales & Leasing Consultant

Certified
280 Reviews
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Maggi Cedano

Maggi Cedano

Sales & Leasing Consultant

Certified
148 Reviews
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Angel L Concepcion

Angel L Concepcion

Sales & Leasing Consultant

Certified
42 Reviews
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Cameran Rahmani

Cameran Rahmani

sales
16 Reviews
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Dennis Estevao

Dennis Estevao

Sales & Leasing Consultant
1 Review
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Manny Sanon

Manny Sanon

Sales & Leasing Consultant
1 Review
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Quinn Anderson

Quinn Anderson

Sales & Leasing Consultant
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Management

Tony Fernandes

Tony Fernandes

Service Manager
169 Reviews
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Rob Kassam

Rob Kassam

General Manager
2 Reviews
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Arty Caouette

Arty Caouette

Finance Manager
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Mark McAloon

Mark McAloon

Sales Manager
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Wally Pingeton

Wally Pingeton

Sales Manager
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Service

Wendell Jordan

Wendell Jordan

Service Advisor
68 Reviews
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Maggie Azevedo

Maggie Azevedo

Customer Relations Specialist
16 Reviews
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Matt Santos

Matt Santos

Service Advisor
4 Reviews
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Kassandra Veglia

Kassandra Veglia

Service Advisor
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Parts

Stacy Reposa

Stacy Reposa

Parts Advisor
39 Reviews
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Roy Silveira Sr

Roy Silveira Sr

Sales & Leasing Consultant

280 Reviews
Certified
Contact Me
Dealership Experience 7 years
Industry Experience 7 years
Hi I’m Roy! I’m from Rhode Island and I’ve been married to a wonderful woman for over 30 years. We’re blessed to have 3 children and one grandchild, who I adore spending time with. Taking my wife and grandchild to the movies, the beach, or a Bruins game are some of the things I look forward to. I started working at Pride in the spring of 2013 and I absolutely love what I do! Hyundai is an amazing car with an outstanding warranty and it feels good to help someone find the right car for their needs and their lifestyle. I believe in treating others as I would want to be treated so I truly love making my customers happy, because that’s the experience I would want. There is no better compliment than when my customer refers their friend, neighbor, or family member to me because they themselves had a great experience. This is my home away from home, and I’d love the opportunity to welcome you when you come in! Eu falo português
Recent Reviews

Mar 27, 2020

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Roy, Rob and Pride Hyundai are amazing!

Sorry for the delay. Under the current circumstances, I haven’t had time to post this. My family recently completed the purchase of our third car from Pride Hyundai of Seekonk. The first purchase was amazing, the second time even more amazing, and this third one, beyond amazing! Roy Silveira Sr., our salesman, and Rob, the General Manager went well above and beyond all expectations we could’ve ever asked for or expected. There was no haggling, no games, no back and forth, just a straight up, honest, sincere, affordable car purchase. Our trade-in values far exceeded any other dealerships offer and they offered and applied rebates that were new and we knew nothing about! Roy always follows up the day after the car purchase and after service. He also follows up periodically to see if we have any questions or concerns about the car or if there’s anything, he can help us with. I would highly recommend Roy, Rob, and Pride Hyundai of Seekonk to anyone who is looking to purchase a vehicle from people who truly care about their customers! Pride Hyundai is a family as far as we’re concerned! Thank you, Roy and Rob! We all love our cars and will be back for sure!

Mar 23, 2020

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Everyone was great to work with! Roy was very honest and...

Everyone was great to work with! Roy was very honest and a huge help! One the car was registered, the service department took care of the inspection very quickly!

Mar 13, 2020

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We walked in and Roy helped us and made it so easy to get...

We walked in and Roy helped us and made it so easy to get into a new SUV, would highly recommend him to anyone looking for a vehicle

Feb 14, 2020

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Went to Pride looking for a new Hyundai and met Roy. He...

Went to Pride looking for a new Hyundai and met Roy. He was great from hello to driving away in my brand new Elantra. I had to go back several days later because we were having trouble with blulink and Roy took the time to sit with me and fix my account and set it up on my phone. Great salesman and extremely helpful. I would recommend Pride and Roy to anyone! Great experience!

Feb 13, 2020

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Excellent Customer Service!

Thank you to the employees at Pride Hyundai in Seekonk. On our first day of looking at cars, we met Angel Concepcion who was extremely helpful. He answered all our questions and showed us a Kona, which is the model we were interested in. We came back several days later, he was on vacation, and Roy Silveira helped us. He made the process of buying a car incredibly simple! He explained all the features, took us for a test drive, and walked us through the whole process. He even called our insurance company for us! Thank you, Roy! Definitely A+ customer service from everyone at Pride Hyundai.

Feb 01, 2020

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Top Notch

First time buying a Hyundai Santa Fe - Pride Hyundai of Seekonk was a great experience. Roy welcomed us with a smile and took the time to go over the vehicle. He was very professional from the beginning to end. My husband and I look forward to purchasing our second vehicle when the time comes from Roy and Pride Hyundai of Seekonk. This has been the best dealership I have ever worked with when purchasing a new vehicle. THANK YOU Roy Silveira - you are AWESOME.

Jan 31, 2020

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I was pleased to work with this dealership having a...

I was pleased to work with this dealership having a vehicle ( Palisade )in short supply with other dealerships. Roy was excellent to work with and no pressure sales tactics. I am very happy with this vehicle and recently purchased a second Palisade using Roy and Pride. I would highly recommend their services.

Jan 19, 2020

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We had a great experience buying a new car from Roy Silveira

Roy was knowledgeable about the vehicles we looked at. There was never any pressure to buy, but when we decided to buy ,Roy was helpful in getting us a fair deal. He was patient in explaining the process, and had the vehicle ready for pick up in a timely manner. We would recommend using Roy if you are in the market for a Hyundai.

Jan 17, 2020

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My wife and I just completed a lease agreement on a 2020...

My wife and I just completed a lease agreement on a 2020 Tucson at Pride Hyundai in Seekonk. It was a stress free process made especially so by Roy Silveira, the salesperson we dealt with. We would certainly recommend this dealership and Roy to anyone looking to buy or lease a Hyundai vehicle.

Jan 15, 2020

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We had a wonderful experience buying our new car from Roy...

We had a wonderful experience buying our new car from Roy at Pride. He helped us navigate the process with ease, stayed in contact with us after our first visit, and ensured we got the best deal possible.

Jan 13, 2020

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This is the fourth vehicle my wife and I have purchased...

This is the fourth vehicle my wife and I have purchased from Pride. We have been dealing with Roy Silverado who treats us like family. When we ready for another vehicle we will be in to see Roy.

Jan 11, 2020

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routine service

Personnel are friendly and helpful no pressure to up-sell on unnecessary parts or service,car was serviced and ready to go in a timely manner.

Dec 24, 2019

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Great experience

Staff is knowledgeable, helpful and courteous. Walked me through all the options making it a painless and positive experience. Sales rep was very experienced and explained the process clearly which is so helpful.

Dec 23, 2019

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Helpful, friendly,no pressure.

I originally brought my wife's car (2012 Hyundai Elantra) in to have the front end looked at. While it was in the service department I headed for the showroom. While there I met Roy Silveira who I originally purchased the car from five years prior. He asked me if the car was in for service. When I told him the situation with the car he told me to let him know how much the repairs were going to cost because they had some great deals on new cars. Turned out they had one new 2019 Elantra left over in a beautiful blue color. Needless to say Roy put together a deal I couldn't refuse. I was as happy as a clam on the beach when I drove away in my wife's new Hyundai Elantra, thanks to Roy. This is the second car that I have purchased from Pride Hyundai thanks to a real class act Roy Silveira Sr.

Dec 04, 2019

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KONA SEL

Roy was an excellent salesperson: specific, clear, patient and he did not bombard me with calls when I took some time to think about my purchase. I really appreciated that.

Nov 30, 2019

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Fast service and the salesman was very helpful

My experience at Pride Hyundai was once again very helpful and professional. There was a sales lady at the door to greet me! This is my third time leasing at this dealership and probably continue to give them my business.

Nov 20, 2019

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New Hyundai Venue!!

I was just beginning my vehicle search Sat when I went to Pride Hyundai. The salesman, Roy, was very helpful, as was the finance manager. I love my new vehicle.

Nov 18, 2019

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Pride is Awesome to do business with!

From parts to service they are 2nd to none! Tony was a great help from explaining everything before they did the work and was even better when I picked up my Tucson! Everyone was awesome! Thank you Dan

Nov 12, 2019

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Maris

The sales rep was thorough, informative but not pushy. He explained all info and details on the vehicles, and buying options available. He introduced us to the service area to schedule first appointment

Nov 08, 2019

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Hyundai

Great service friendly people I always use the dealership for service on my previous Monday and they were always great there as well thank you

Nov 06, 2019

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Attentive Service and No Pressure

Sales people were very attentive, knowledgeable and took as much time as we needed to find the right vehicle. At no time did I feel pressured.

Oct 26, 2019

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Satisfied

Satisfied with the service overall. Minute I walked in I was approached and felt welcomed. Roy made sure I got what i wanted and left satisfied.

Oct 17, 2019

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Successful

Vert good experience at Pride Hyundai. Cameron helped me with my lease car. He showed me several different cars always keeping in mind my budget. Finally found a car that I could afford. Love my blue hyundai elantra!

Oct 16, 2019

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Great car

I had an excellent experience. Roy Silveira was helpful . I would recommend to my friends and family. And would go back, if I needed again. I am enjoying my car, very satisfied.

Oct 16, 2019

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Review

Service was good and very satisfied with pricing of vehicle. Glade to be at a dealership that presented a fair price up front and a salesman that knew the vehicle I was interested in!

Oct 12, 2019

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Review of experience purchasing a vehicle.

I was recently in a vehicle that I had paid off and I was struck by someone and my car ended up being totaled resulting in my having to purchase a vehicle. I cannot tell you the issues I had with several car dealer salesman and how dissatisfied I was with them to the point I got up and walked out. I reached out to Roy Silveira at Pride Hyundai and I cannot say enough about his personality, professionalism in helping me purchase another vehicle. I don't know if you've had dealings with car salesmen, usually you pull in a lot and you know just by looking at a Sales Person that you do not want to deal with them because you know they are GLIB and will tell you anything to get you to buy a vehicle. I can honestly say that Roy has to be the most down to earth salesman I have ever dealt with and you really felt that you were talking to a "person" not a "glib salesman" just looking to make a sale. Because I am out of work and on workman's compensation for a job I have been with for 25 years, most dealers do not accept that as "income". Roy went what I consider above and beyond to work with me on how I could purchase a vehicle, yes it took different angles to try to purchase a vehicle but Roy worked patiently and diligently with me so that I was able to drive away with a vehicle. I honestly cannot say enough about Roy he was exceptional,professional and really helped me as a "person" and not just another sale. Margo Vinal

Oct 05, 2019

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I purchased the new Hyundai palisade today with the help...

I purchased the new Hyundai palisade today with the help of Roy he was an excellent sale man helped me with the whole process from being to end I would definitely recommend him to family and friends and I will also be back when time to purchase a new vehicle I will be dealing with Roy awesome sales person.

Oct 03, 2019

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Wonderful staff and quick oil change

Arrived for my appointment for the first oil change for my new Tucson. I was greeted by a cheerful young lady, who took all my information and asked me to take a seat in the waiting room. I barely sat down before she came to tell me they were all done! I am very impressed. It was a very pleasant experience.

Sep 29, 2019

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Great experience

We went in thinking we were going to buy off the car we were leasing, but Roy was able to get us into a new Tuscon with only a $9 increase from what we paid monthly for the previous car. Would return to work with Roy again.

Sep 25, 2019

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Another Sonata

This was the 4th Sonata purchased and the 3rd having Roy as salesperson. Always professional and courteous and took time to answers all my questions. Have had cars serviced there and always been satisfied with results. Tony is always helpful.

Sep 17, 2019

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Great experience

Roy Silveira was extremely helpful and got me exactly what I wanted at the price I was looking for. Thank you to Roy and Pride Hyundai.

Sep 07, 2019

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Excellent

I had a very good experience with him. The day we got our car, he was supposed to be on a leave but still came that morning. He also helped us get all the formalities without any delays. He was also understanding and cleared any doubts that we had.

Aug 14, 2019

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Very easy process

Like most people I dread the car buying process. Roy was so easy to deal with. Never once felt pressure. I would Definately recommend Pride

Aug 03, 2019

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We came out smiling!

Our recent visit to Pride Hyundaii was not only successful but very fast and friendly. Roy our salesman made sure he found a vehicle that suited us and that we specifically wanted. The transaction was extremely smooth and stress free. Rob, the manager was thoughtful and extremely friendly as was all of his staff. When we forgot some items in our trade in car they were very helpful and helped retrieve everything. As I was leaving the second day I saw 2 women who were looking to purchase a car. My advice to them was "do it" as this dealership personalizes the experience.

Aug 02, 2019

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Very helpful in regards to leasing a new vehicle

Roy was very helpful in regards to exchanging my leased vehicle for a new leased vehicle. He also made my visit very pleasant and knowledgeable.

Jul 29, 2019

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Oil change

I was very pleased with the professionalism of the service department at Pride Hyundai of Seekonk. I was greeted immediately as I entered the service department.

Jul 29, 2019

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Oil change

Always have a great experience with Pride Hyundai - whether it is buying a car or having my car serviced. If there is a problem with my car, service always explains everything in detail

Jul 25, 2019

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Remote starter in panel

The work was completed in one day I was told it would be two. I am very happy I have been dealing with Seekonk Hyundai for many years thank you

Jul 24, 2019

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Terrific

Everyone was so kind. They made sure I was comfortable while waiting. They are a great team. Very helpful with any questions that I had.

Jul 18, 2019

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Amazing customer service!!!

Roy helped me with buying my first car. He was amazing with it. He has amazing customer service skills. He kept me updated on the car i bought. If any of my friends want a car im going to send them to Pride Hyundai to see Roy

Jul 16, 2019

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Made my day

Everyone at Pride where very professional especially through the negotiation process. We found Pride still one of the best dealerships you could visit as this is our second family vehicle purchased there. Sandy & Jay

Jul 16, 2019

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Good experience!

I went to Pride Hyundai in Seekonk looking for a new car. Roy was very personal and answered all my questions well. I was happy with the experience and would go there again.

Jul 14, 2019

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What a great experience!!

Professional is another phrase I could have chosen to title this review. Roy ( my salesman ) was very attentive and knew exactly what vehicle to show me. I was ready to go through the hassle of test driving multiple cars to find the one I wanted, but it was like Roy read my mind. I actually bought the first car he brought to me, and I adore it. My little GT. My credit was not the best when I came to Pride. Roy along with the great guys behind the scenes made sure they found a way for me to drive away in my new piece of joy. I enjoyed every minute of my experience, even the nail biting waiting for the Yes/No at the end. So the guys at Pride Hyundai deserve my five star rating, keep up the good work!

Jul 03, 2019

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Buyer beware

Purchased used car and I have had to bring it back with multiple issues. I don’t think the car was ever inspected before sale.

Jul 03, 2019

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Great experience

Had a great experience with pride Hyundai! The sales person Roy was excellent. Everything he promised he delivered! Everybody there is great to deal with.

Jun 27, 2019

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Service From salesman

Very good service from the salesman ,nice clean dealership, very easy with the credit manager,the wait time was down to a minimum,and was very pleases with the whole process.

Jun 26, 2019

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Very professional!

I just leased a Hyundai Tucson from Pride. Roy Silveira, the salesman who took care of me was very personable & professional. He walked me through every step of the transaction, answering all my questions. He was able to deliver my new vehicle in a very convenient time for me. I would suggest anyone to look up Roy.

Jun 25, 2019

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Good experience

I found the dealership on the internet and a couple of sales people contacted me to see if they could help with anything. They were both very pleasant and not the least bit pushy. When I finally decided to look at a car, I decided to go to Pride. I wanted a car that have updated safety options since my granddaughter is in my car everyday. Roy was extremely helpful, asked some questions and he helped me make a decision I am very happy with. The finance manager was also very helpful and patient. I have not purchased a car in over 10 years, he explained everything to me. I was really nervous about buying a car by myself and made me feel very comfortable about my decision.

Jun 20, 2019

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Would definitely recommend this dealership

I went in just to find out where I stood as far as numbers went, with my credit score not being that good I was t very hopeful of getting a good outcome. But come to find out I did, I couldn’t get the SUV like I wanted but I still got a new car I love. I worked with Maggi Cedano and she fought to make sure I got approved and got into the car I have. She was so very helpful and always there when I had a question. If Maggi wasn’t around to help me out I had James Ricci and Roy Silveira Sr there to find out any information I needed and to help calm my nerves. For anyone looking for a car I highly recommend going to pride Hyundai no matter what situation you are in go in to find out your options.

May 29, 2019

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Great salesman, great deal.

Roy Silveira was recommended by a couple worker. I got a great deal, and he made the process simple and quick. I highly recommend him.

May 19, 2019

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Best car purchase ever!

Roy takes his "job" very serious but to him, it's not a "job". He is a family man. He is also a consumer. He truly is there for the buyer! He wants to make you as happy as possible, make things as easy as possible, and get you the car you want, for the price you want, and can afford. He goes above and beyond! Roy is without a doubt the best salesman out there!

Mar 26, 2019

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He'll walk you through EVERY step, literally!

I walked onto the lot at Pride Hyundai just to see if something would catch my eye (it was time for a new lease), and you know the feeling, "Uh oh, here comes the salesman!". But I was lucky that day. A gentleman politely introduced himself and we started a friendly conversation. Patiently we stepped through an orientation process of the Tucson line—and zeroing in on my wish list. Quality time was given, a road test (alone) was taken, things got explained in a professional manner. And, as they say, "one thing leads to another" we began to put a package together...together. Though the environment of any auto dealership can be intimidating to some—lots of secret transactions buzzing all around—you can get through it calmly with the right guidance. So if you asked me to recommend a contact at Pride Hyundai, I'd say go make friends with Roy Silveira—absolutely! JP

Mar 23, 2019

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Helpful

Deals with the customer's needs.Looks at all aspects Of the deal. WOULD DEFINITELY USE HIM AY MY NEXT HYUNDI PURCHASE AND WOULD RECOMMEND HIM TO OTHERS.

Mar 19, 2019

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New lease

Roy Silveira made leasing my new Hyundai a great experience. He went above and beyond and was clearly professional every step of the way. Roy was patient, understanding and always available when I had questions throughout the entire leasing process. I will definitely look for Roy the next time I need a car.

Mar 16, 2019

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Great team

Everyone here works as a great team from Sales to Service!!! I've been servicing my car here for over 3 years so when it came time to buy something for the growing family Pride is my choice. ROY, MAGGIE, AND WENDEL helped me make a no pressure choice for the best deal well within my budget with certain New England essentials ( heated seats leather etc). CUSTOMER SERVICE & CUSTOMER EXPERIENCE are more important than the sale and it shows thanks again Roy and the team the kids and I love the new car

Mar 14, 2019

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Friendly and knowledgeable

Was greeted immediately after arriving on the lot. Very friendly and knowledgeable and willing to listen to our needs. Salesman was extremely nice and pleasant.

Mar 12, 2019

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No respect at all

They offer all for our forst vist . After paying intial down. They will revise price and not offer anything at all . Very bad experiemce i had with this delaer ship. Dont vist this place

Feb 24, 2019

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Great experience

Went in looking to get into a newer vehicle. Got a gorgeous Tucson with all the options I wanted with a payment plan that met my budget. Both the sales rep and financial rep worked magic to get me into a brand new vehicle that I was able to drive away in the same day.

Feb 22, 2019

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Easy Peasy purchase

Roy made our purchase easy.. He listened to our questions and suggested the perfect fit for my husband and me. He helped us keep the purchase within budget. We're very excited to pick up our new vehicle tomorrow This will be our second Hyundai ..

Feb 19, 2019

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Hassle free shopping

Roy Silveria was great to work with. I went into the dealership being beyond upside down with my car from another dealership and Roy helped me out a lot. I have been taken advantage of and put through the ringer three times by previous dealers basically selling me overpriced cars. But this dealership is hands down honest and very helpful. The got me into a beautiful 2017 Santa fe Sport that i am love with!!!!!! The whole process was no more than 3 hours versus numerous hours i have spent elsewhere. Definitely will be recommending everyone I know to go to see Roy.

Feb 17, 2019

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Great Sales Experience

Roy Silveira at Pride Hynidai sold me a new car and the experience was very positive. I've talked with Roy several times over the past months as I've thought about which new car to purchase. He was never high pressure and always knowledgeable about his products. He honestly told me that he wouldn't recommend a particular model for me because it didn't meet the needs that I expressed. When I finally decided on the car to buy, I was in and out within 4 hours and the process was completely painless.

Feb 11, 2019

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Easiest car transaction

Easiest car I've ever purchased dealership was excellent show me everything I needed to see treated me like a human being and gave me what I asked for could not ask for anything else would you recommend this dealership to anyone

Feb 01, 2019

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No pressure, great atmosphere Car dealer

I have been to many car dealers, but the Pride Hyundai in Seekonk, MA is the best. You are greeted by friendly staff, they have a lot of cars to choose from, but the best part is they don't pressure you for the sale. I was able to leave there, think about it, and come back or not without anyone calling me harassing me like other car dealers have done. I definitely recommend this place, they also have a good car repair service, nice waiting room with a tv and coffee while you are waiting. Chris Antone was my first contact, He was very professional, but easy to talk to, made the whole car process very easy.

Jan 31, 2019

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Fast and Friendly and Painless!!!

My experience at Pride Hyundai was fast, friendly, & painless! I had gone to other car dealerships and they cannot compare to Pride Hyundai. My salesman Roy Silveira made my car buying experience like nothing I have ever experienced! From start to finish he made the process fast and painless.

Jan 31, 2019

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Excellent salesman, knowledgeable,and friendly

If you are looking for a new or used vehicle, visit Roy. Roy will help you make the correct decision by listening to your needs and wants, and work within your budget.

Jan 24, 2019

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My experience was amazing

Roy made my experience great finding a car that I love. Not only did I find the car I love, but I couldn’t of done it without Roy

Jan 15, 2019

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Fun shopping for a new car

Every one was in great. I found the car I liked and the color I wanted with all the options I wanted.i had a lot of fun

Jan 14, 2019

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Very good!

Rob Silveira, Jr. assisted me well in purchasing my new vehicle. He was knowledgeable, professional and friendly. I highly recommend Roy to anyone purchasing a new vehicle. Thank you Roy! :-)

Dec 30, 2018

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Roy is the Best!

Roy a great guy. Honest and let my daughter and I make an inFormed decision. Roy’s style works great in this day and age the informed buyer. Roy let us take 2 models for Ling drives and kept his promise to deliver a top notch car and a great experience

Dec 10, 2018

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Professional and courteous

I had nothing short of a perfect experience at this dealership. Roy Silveira, Client Advisor, was accommodating to our plight and made us feel right at home. Jed, in finance, was informative, truthful, and a pleasure to do business with. I know there are others I may be leaving out but everyone I dealt with made me feel like they were here to actually help me and really cared. We came to Pride after a terrible experience at another dealer. What I experienced at Pride (after dealing with the new car buying process for the first time ever) was exactly what I would hope to walk into; an honest, informative, and helpful staff, who talked to me like a person, not just a customer. I cannot recommend these people enough!

Dec 02, 2018

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Pride Hundai aims to please!

I had an excellent experience with this dealership and particular salesperson Roy Silveira. He made the car buying process smooth and enjoyable. He went above and beyond to make sure I got the exact car I wanted with no hassle on my end and I can’t thank him and the dealership enough!

Oct 11, 2018

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HIGHLY RECOMMENDED PLACE TO BUY HYUNDAI CARS, FRIENDLY STAFF

I visited this place and met with ROY SILVEIRA, he is really helpful. I came home with my brand new car, only because of ROY SILVEIRA, also all other staff members are really helpful, i appreciate their support. Thank You Guys, Nardip

Sep 05, 2018

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Broken bolt

Fast friendly service it's nice to have knowledgeable people working on your vehicle very friendly atmosphere they have rentals when needed and service Vehicles as well as shuttle service

Aug 30, 2018

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Beyond Expectation, Excellent!

I have both purchased and leased from Pride Hyundai of Seekonk. They are a tip top crew who are truly customer focused. Needless to say, my 2015 Sonata is awesome, day in day out. I LOVE getting 37 miles per gallon. I'm sure that my daughter's 2018 Elantra will be equally great. Roy, thank you, I really, really appreciate your hard work. Roy Silveira went well, WELL out of his way to make it easy for me. Even when my insurer was being difficult, Roy stuck with me and made it all happen. Roy put balloons on the car when we came to pick it up, (My daughter Christie & I.) Honestly, It seemed like an odyssey to me, and yet Roy managed to make it easy. Even after everything, Roy spent an hour with us (my daughter & I) explaining the technology of the car (it was 7:30 at night.) Christie would be the one driving it, and Roy made sure she understood everything about the car. Well Done! Thank you Roy!

Aug 15, 2018

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Best experience with Roy

I just bought a 2015 pre-certified Hyundai Tucson and Roy Silveira made the whole experience as positive as he possibly could. He was genuine and did not make me feel pressured in any way. He took the time to advocate with the managers in trying to get me the best deal he could. It was pouring the day I went to look at cars and Roy was attentive and came out with an umbrella. There was an additional mark on one of the seats in the car when I went to purchase it and it was apparent this happening really bothered Roy and he did what he could to get more money knocked off the price. Roy was the nicest salesman I have ever dealt with at a dealership and I would definitely recommend to someone buying a car from him. Emma in finance is also very kind and I enjoyed talking with her.

Aug 12, 2018

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Amazing Experience

Roy Silveira make this the best car buying experience I have ever had. I purchased a 2015 Hyundai Santa Fe Sport and I absolutely love it. The professional, friendly and courteous experience ensured that I will consider Pride Hyundai in Seekonk my only car buying choice. Thank you so much to Pride Hyundai and most especially Roy Silveira. Kathy Conti

Jul 05, 2018

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Great Job

Roy Silveira was such a great salesman he made sure that I drove away in my car I purchased a 2015 Hyundai Elantra GT and I absolutely love it thank you Roy great job 🙂👍🏻

Jun 22, 2018

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Great experience

I just purchased my first Hyundai Sonata 2018. Roy Silveira was very helpful in making my decision. He showed me a lot of the cool features of my Sonata and answered all my questions. Also Mike Foster was very professional and knowledgeable. I would go back to this dealership for service and if I need another Hyundai in the future.

May 30, 2018

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Wonderful!!!

Roy was awesome! Very friendly, straight forward guy, who gets down to business. I went there with an idea of just looking around to see what was available in my price range. He made test drive some vehicles and I fell in love with the Hyundai Tuscon. Immediately he figured out numbers that worked for me and I left that day in my new 2018 Tucson. I even had a question a couple of days later, and Roy text me back ASAP. Fabulous customer service! Friendly! Informative!

May 28, 2018

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Excellent and painless process.

3rd car we've bought from Roy Silveira. This time for our son. Pride Hyundai and Roy make buying an auto easy, and painless. No nonsense, no back and forth, just good common sense negotiations and good customer service.

May 27, 2018

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Not impressed with the car salesman

This was the worst experience dealing with Roy Silvera. I explained to him that I had some credit issues and he showed no interest in trying to get me into a vehicle that I could afford. Just wanted me go into the lot and look at some cars and let him know which ones that I was interested in. He didn’t even take the time to come with me and show me, I felt as though that because I didn’t have decent credit he didn’t want to help me. He just went on to the next customer. Very disappointed in this dealership

May 23, 2018

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Wonderful!

Roy and Maggie were awesome! They helped get me into my dream car for a great price I am so thankful for them! Thank you!

May 23, 2018

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Painless

My family has purchased multiple vehicles from Pride Hyundai. They have their stuff together, straight forward, no gimmicks. The staff is friendly and knowledgeable. Roy is an outstanding dealer, going above and beyond to make sure you find the perfect car for you. He’s knowledgeable and easy to work with. Will be back when it’s time for our next purchase.

May 01, 2018

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Great experience

I was not looking forward to the car buying experience BUT Roy was amazing! He got me in the car I really wanted but didn't think was in my budget. He is a great sales person that knows the true meaning of customer service. He was not pushy or condescending like other sales people I have dealt with at other dealerships. I would highly recommend Roy for your next vehicle purchase. Loving my new car!

Apr 30, 2018

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Fantastic as always

Quality vehicles and an awesome sales representative Roy Silveira. Takes care of his customers and always gets the job done. I'll definitely be back for my 3rd vehicle from him in the future.

Apr 29, 2018

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Great experience and customer service was A+

So here is the breakdown on our car purchase. We drove in and drove out with a great deal. which was provided by a top sales person Roy Silveira. If you ask me Roy will make it happen with no pressure at all. Roy went above and beyond to make this experience of purchasing a car wonderful. Thank you again Roy Silveira!!!!

Apr 29, 2018

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Very satisfied

The sales rep, Roy Silveira was very attentive and kind, and was able to give us an excellent deal on a 2018 Tuscon which we were able to drive home that very same day! I bought my first Hyundai from Roy 5 yrs ago and it was a pleasure to have him to help me with this sale too!

Apr 20, 2018

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Not the best experience

Car buying is a very stressful experience! Mostly because you have to figure out if a dealership will be filled with honest individuals, or the typical “sell you a car and forget you” types. For this reason I spent almost 5 months looking for the dealership and deal that I truly wanted! First off, I already had a loan preapproval with an APR I was happy with. This was supposed to make the experience quick and painless. Since my approval was though Capitol One, they have a website that connects to several local dealerships and available vehicles. When I found the Kia Sorento I had been wanting listed at Pride Hyundai, I was immediately excited! I did everything as Capitol One had mentioned. Printed out the paperwork and headed to the dealership. I was met by Roy whom immediately seemed like a genuine sales man. I provided him with the info I had on the Kia Sorento and the preapproval. When we went to test drive the Sorento, I immediately noticed that the “online description” was not the Kia that I was in. The description mentioned that it had a panoramic sun roof, heated AND ventilated seats, and came “certified pre owned” that meant the 6 year, 100K powertrain warranty was included! As I mentioned this to Roy, he told me, “The website is sometimes wrong in the descriptions, but I will bring that up to management!” Not only did the Sorento lack a sun roof, it had heated seats (but not AC/ventilated) and Roy mentioned that the “certified warranty” does not include Kia vehicles as they are a Hyundai dealership (then WHY have it on the website!?) I literally pulled up the description directly from the Pride Hyundai site and showed him! When we went to talk numbers, I had specifically told Roy that I wanted to only put $500 down along with my trade (which was old and they only offered me $100 for it). He came back with the same monthly payment info that Capitol One gave me and he mentioned that the manager agreed to honor the certified warranty. I was content at this point. I gave my $500 and was told the finance manager would call me the following day (Thursday, April 5th) to finalize the financing. Well, the 5th came. I wanted to look at the pictures of the Kia on their website and noticed a button that says “click for our best price guarantee”. So I figured, let me see what comes back. When I did, a price came back $200 less than what Roy had quoted me. I guess, clicking that button alerts the dealership, so I immediately got two back to back phone calls asking if I was interested in the vehicle. I asked to speak to Roy. When I got him on the phone, it was a different tone then the night before. I mentioned that I had yet to get a call from the “finance dept” and noticed the car had a listed price $200 cheaper then he quoted me. Roy’s response should have made me realize what I was in for. “The manager already honored the extended warranty and will not also give the internet price as he is already taking a loss!” He then says he will check with the finance dept on the hold up. I got a call from Dave an hour later. He mentioned he had the approval from Capitol One, but wanted to send it to other banks to see if he could get a lower rate (I had originally declined that as too many inquiries tends to lower your credit score 2-3 points per inquiry!) But he swore he could get a lower rate! 5 dings to my credit later, I finally got a call from Roy. He simply states, “When do you want to pick up your truck?” So I had to ask if that meant they didn’t get any lower rates? He didn’t seem to know and said I had to speak to Dave when I came in. It was around 130p and I specifically asked Roy if the entire car would be detailed for me to come in at 430p. He said, “Sure, as long as he has an hour notice it can be done while im with Dave.” So it gets difficult from here on out…I arrive and Roy simply ushers me in to speak to Dave. I was given the typical sales pitch of how I need the “extended warranty” as the honored warranty of the 6yrs/100K will not cover any of the internal issues that may arise dealing with the electronics. So I accepted the warranty and GAP coverage, NOT realizing that this now negates the “certified warranty” Roy mentioned was so gracefully honored! I then noticed that on the warranty pricing, it listed a deposit of $1000. I had to advise Dave that I told Roy I only wanted to put $500 down and that Capitol One would honor that as I had already discussed the financing with them! I sign paper after paper and Roy comes in to hand off the key. Mentioned that “They wont register the vehicle until the bank sends payment for the loan”. It was Thursday, April 5th so I wasn’t too worried. I get into the SUV which I noticed was not detailed on the inside, the outside was washed. It only had 1/3 tank of gas as well! I figured that they would have at least detailed the inside of the Sorento and given me a full tank of gas, but I guess that’s too much to ask for. Fast forward to Monday, April 9th. I call Roy at 10a and ask for the status of the registration. He calls back 5 minutes later and mentions that “they are still waiting for the bank to finance the loan.” So I mentioned that I would call Capitol One and see what the holdup is as state law only allows 7 days to register a vehicle, so I was getting nervous. I called Capitol One and was advised that they were still waiting for the sales contract to be sent. This is when I called Dave to see what the issue may be. It is 230p and he tells me, “I have to make a couple calls and will see what I can find out, but give me a little time.” It is now Tuesday, April 10. I received NO call back so I call Dave again. This time he tells me he didn’t get a reply email from Capitol One and he would have to call them and call me back. When he calls me back, he says it will take a few more days as the sales contract was just FedEx on Monday, April 9th (I purchased the vehicle on Thursday, why did it take til Monday to send the sales contract?) I then mention to Dave that I had ONE day until the vehicle had to be registered. He said he would call me back. When he calls me back, he says he spoke to Roy and the “manager" and they will put dealer plates on the truck on Wednesday, April 11th. Mentioned how there was a “hold up” over the weekend and Capitol One takes a while to issue payment (But if the sales contract was sent Monday, how do they expect to be paid by Wed?) So Wednesday came. I called Capitol One to check on the status. I was told that they received the sales contract that morning, but the GAP coverage was listed with a different date than the rest of the paperwork. So they were going to have to call the dealership to have a second GAP form sent with the correct date. Dave was out of the office this day, so this whole process was now going to get pushed back even farther. When i arrived to have the dealer plate placed on the truck, I was then told that "it is the policy of the dealership that they have to wait to unitl the bank financing in order to register vehicles to any purchaser WITH SUB PRIME CREDIT SCORES!" So meaning, you can have decent credit, but a score under 650, and you will be treated differently! I asked if the dealership finds this a little discriminatory. To this, i was told that I can talk to the manager if i have a concern, its dealership policy! So now im driving on a dealer plate with zero idea of when my registration will be processed! All because paperwork wasnt sent timely and was sent with incorrect dates, requiring it to have to be sent, again. When i called to speak to Dave on Thursday April, 12th, I was advised that he was no longer with the dealership... Fortunately, the manager Mike intercepted my call and stated that he sent the correct GAP form and my vehicle was registered that afternoon. I went to pick up my registration and noticed that i was overcharged for it. It cost $100 for the registration which i was charged $135. I was told i would be getting a check for the difference, but with my experience with this dealership, im not too positive it will come! My ultimate experience is this: I have purchased four vehicles in my life and this is the first time I had to call and follow up on my paper work being handled timely. It is also the first time I picked up a vehicle that was not completely detailed inside and came without a full tank of gas. This is also the first time I encountered misleading detailed descriptions on a vehicle and a dealership not honoring their own internet price! If you choose to come to this dealership, be ready. You will receive a different price quote than what the online amount tells you, you will most likely see items in the description that do not match the vehicle, and if they do “honor” their listing, it will be met with a feeling like they are doing you a favor! You will NOT get a follow up phone call or even someone from the dealership asking how the vehicle is doing or if there were any problems, you will take delivery of a vehicle that looks exactly like how it did when you test drove it, and you will probably have to follow up with them on the status of financing and registration.

Apr 19, 2018

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Great experience

Roy Silveira is the man to ask for. He's down to earth. Absolutely no pressure. I even switch cars after I signed papers. Admittedly I was a pain in the butt and he had no problem with me. He even called me 2 days later to check to see if I was happy with my decision. He's now my go to guy for all my car purchases.

Apr 06, 2018

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5 stars all around - highly recommend (ask for Roy)!

If you know me...or even if you don't.... it's possible you've heard/read my ongoing rant about how terrible my experience at Pride Seekonk was 3 years ago when I walked away in a lease (and the worst deal I've ever made in my life). As my lease was finally about to end, I figured I was stuck in this car that I absolutely hated. I went in for an oil change and decided to talk to someone about buying it out due to my severe mile overage. Here's where I met Roy. Roy quickly understood I hated my car but felt obligated to buy it since I was so screwed by the lease terms. He asked if I'd be interested in buying another one instead... YES YES YES! I really wanted the Elantra Hatchback, described my ideal package (leather, sunroof, navigation, etc) and 5 minutes later I was sitting in my dream car. Every single thing I asked for and more. We tried to work it out, but it became obvious I have champagne taste with a beer budget. Roy worked with me for hours, taking me into the back lot where he knew the inventory like the back of his hand. I got to see which cars were in my budget and test drive a couple. In the end, he got me into the hatchback I could afford and put me at ease by helping out with the lease return. While it doesn't have all the bells and whistles I was looking for, he even figured out how to add leather seats (my number one must have) without pushing the price over my budget. I am so happy in this new car - and everyone I know loves it too! 3 years ago I swore this place off. However, they gave me a service package so I kept going there for my oil changes. They're service department is ace- and totally the reason I even sat down with Roy and didn't run to another dealership. This time around was such a great experience and I will not only return when I'm ready to buy my next car, but also highly recommend Pride (and Roy) to anyone looking. I also want to mention the finance guy (sorry I can't remember his name) was really lovely and down to earth- not pushy and really took the time to explain the different warranty options in a way I could understand. If you're looking for a Hyundai, check out Pride Seekonk! Thanks Roy- I haven't been this happy with a new car in years!!!! Give this man a raise!

Mar 29, 2018

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Casual Environment

I appreciate the honesty from the people up front. Roy is great and works hard to get you into a car you'll love. Gary was a big help running the numbers and getting me into an affordable payment. They were very accommodating.

Mar 11, 2018

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An all around great experience

I had a 2013 Hyundai Sonata Hybrid and the payments were really starting to hurt for reasons that I won’t bore you with. I had originally contacted Courtesy Hyundai to see if they could lower my payment on a new car. After about three days, I began to get impatient and called Roy in sales and explained my situation to him. After only 16 hours or so, I got a call back with an approval for payment that was approximately $250 lower than what I was paying, I was truely amazed. Roy is one of those rare salespeople that is a true professional in every sense of the word. Not to take away anything from the rest of their staff, they were all very helpful, warm and welcoming. I would highly recommend you seek out Roy if your in the market for a new vehicle. You won’t be disappointed....

Mar 02, 2018

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Nice place to do business

I recently bought a Hyundai Tucson and was very pleased with the process and how I was treated. I own many vehicles and have been through the process on many occasions and in some places it was amazing the disrespect I was treated with. I am a local business person and we would never treat clients this way. Roy Silveira Sr. was super. I have bought vehicles here in the past and they continue to be awesome. I highly recommend them .

Feb 28, 2018

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Always a good experience!

Customer service is excellent whether it be sales or service. Everyone is friendly, courteous and competent. This is my second car from Pride Hyundai. I wanted an upgrade especially for the safety features. Roy Silveira was my sales person and I will definitely recommend him to my friends. He was patient with me, answered all my questions and made sure I was completely satisfied with my choice.

Feb 04, 2018

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Great experience!

I just bought my second car from this dealership and I’ll go back when I’m ready for my third. Caring and relaxed environment. Roy Silveira took great care of us and is a pleasure to work with.

Jan 25, 2018

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Buying a used car

Everybody at this dealership was very friendly, especially Roy, the salesman who sold me the car. Going into the dealership not knowing what I wanted, Roy helped me choose a car from their selection and got me a great price. After have going to other dealerships that were very sneaky in pricing, Pride Hyundai was not. I totally recommend this dealership if you're in the market for a new or used vehicle.

Nov 25, 2017

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Very Satisfied Customer

Thumbs-Up! Met all of my expectations and more. Would and have already recommended Pride Hyundai of Seekonk to anyone considering buying a vehicle. Will check Pride out when looking for my next vehicle.

Nov 23, 2017

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How Car Buying Should Be

Straight forward, friendly, understanding, knowlegable, quick. The best kind of car buying experience. They were with me from the minute I stepped through the door till the minute I drove off in my new car.

Nov 04, 2017

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Pride Hyundai

Very nice dealership if I was to sell cars I’d love to work there!my fiancé wants to bake them cookies!!i would return if I was looking at Hyundai’s

Nov 02, 2017

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Pastor

Best dealership ever I'm so happy to meet the the staff, great welcoming I'm going back for service and will tell people about it

Sep 05, 2017

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Great experience!

Cameron was great! Lots of help, knowledge and very pleasant...good job. Have not had any work done yet, only 2 weeks old! Only dealt with sales and finance.

Aug 18, 2017

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pleasant experience

Okay maybe I am a little premature in my rating but, I have to start now. Roy Silveira was my sales associate, and I have to say he made the whole experience easy. I am in my 70's and have bought many cars from various places, this was by far the best negotiating and processing of all. Thanks to Roy and also the mgr. and the finance closer. Roy I am glad to tell anyone of your expertise and pleasant attitude. I am sure your closing rate is high and I can attest to your friendly and helpful attitude. I really hope this is the way your service dept. operates , see you soon.Thanks again , Bill Silvia Fall River Ma

Aug 11, 2017

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Best car-buying experience EVER!!!

We ended up at Pride after an exhaustive search for a new car. Roy grabbed us in the parking when we were just about to give up and he actually listened to our needs. Not once did we ever feel like he was taking advantage of us. He heard us and steered us in the right direction. Not only did he put us into something that was affordable, he nailed it with matching us to what we wanted/needed. The car is in AMAZING shape for a 2014, it was spotless and we have honestly never been happier with any other vehicle we've ever purchased. I feel like we made a friend with Roy and we could tell he had our best interest at heart during every step. The dealership itself was clean, everyone was friendly and it felt like a family atmosphere. All the staff remembered us when we went back to pick up the car. It was not a stuffy atmosphere at all like you experience at some dealerships. Roy has created lifetime customers with us. HIGHLY HIGHLY recommend Pride. Roy and his team rock!!!

Aug 10, 2017

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Thanks!

Thanks Roy and Fred!! You both really helped my situation and put me in the SUV I wanted! Your hard work did not go un noticed.

Aug 06, 2017

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Easy and Fast!

I arrived at Pride knowing exactly what i wanted and Roy met me at the door and got me in the car for a test drive in 10 minutes. After we worked out the numbers the crack financial team had me out the door driving the car away in an hour. What more would you want. Thanx guys!

Jul 27, 2017

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Exceptional Service and Experience

My fiance and I purchased a car from Pride Hyundai from Roy Silveira. Roy answered all of our questions thoroughly and made our time truly memorable. We bought our car on the spot and the process was seamless. We are thankful for Roy's time and would recommend him to all potential buyers.

Jul 20, 2017

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Awesome Service!

Maggie was my sales person and she was very very helpful and understanding to the conditions needed to getting my loan approved and in a car I was satisfied with. I found everyone there very helpful! I had to go back and get my plates put on and car inspected and Roy was very helpfule with that. Thanks you!

Jul 12, 2017

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Wonderful experience!!

Roy Silveira is absolutely wonderful. I was looking to buy my first car and he made the experience easy, exciting, and affordable. I ended up with a beautiful white Hyundai Elantra that I absolutely LOVE! Thanks to Roy, he helped me with the price of the car, being a college student which he respected. He treated me like I was part of his family. He catered to EVERY single need/request that I asked for. I have never experienced such wonderful service. He never pushed the sale on me or made me feel like he was your typical car salesperson. And, after buying my car, Roy has CONTINUED to give me exceptional service. I have texted him about a couple of things I needed to have checked, and he replied right away and catered to all of my needs. He even squeezed me in at the end of the day with service to help me. I cant express how wonderful Roy Silveira is. I will recommend him and Pride Hyundai to anyone and everyone and will definitely come back to him when I'm buying my next car! Thank you thank you thank you!!!!!

Jul 11, 2017

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Fantastic experience

I purchased a 2017 Tucson from Roy (sales person) with the help from Fred (Sales Manager), and they went above and beyond to get me the perfect vehicle at a fantastic price. This is the third vehicle I have bought from Pride in less than 2 years, that has to say something! I love going to Pride, never had any issues with sales or service, they have always conducted themselves in a very professional, but friendly manner. It shows that they always put the customer first! Thank you for an outstanding shopping experience!

Jul 07, 2017

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Great Service

A great service was provided to me at Pride Hyundai of Seekonk. Rob Lee was a huge help and truly sold me on this car. He was great and his staff was more than helpful in this process.

Jul 07, 2017

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Great Experience

After going in for service then deciding to trade in my car, I had the pleasant experience of dealing with Roy Silveira. No pressure, no fast talk, no fuss...I appreciated that. I have always liked the service department at Pride and felt that I would be able to trust the sales team as well. I would highly recommend this dealership to friends and family!

Jun 30, 2017

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excellent service

Had an excellent overall experience with sales person and department. I would recommed this dealership to anyone. Very pleased with new car and service. I plan to be a return customer!

Jun 24, 2017

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Once you buy the car, they don't care about you

When you first walk into the dealership, you are treated like royalty. But, as soon as you purchase that car, they want nothing to do with you. Roy was great before the car was purchased, but he was extremely unhelpful and rude after I bought my car. Do not recommend him or the dealership.

Jun 21, 2017

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My New Car

Pride Hyundai Dealership and salesman Roy Silveira are great! I love my new car. There was absolutely no pressure in making my decision to purchase my new car. Will recommend friends and family to shop here and ask for Roy!

Jun 20, 2017

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Michelle's new car

Pleasant experience and the whole process was smooth. Thank you for making this so simple ! I will definitely recommend this dealership and salesperson to my friends.

Jun 15, 2017

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overall experience of Pride Hyundai

The expectations for the sale of the new vehicle were totally accomplished with this dealership. The personnel were very attentive to my needs in purchasing this vehicle.

Jun 14, 2017

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Great experience

Roy and Mahmoud were excellent. 2nd car purchased from Pride. Won't go anywhere else. Roy is a fantastic guy and very trustworthy. Pride is a great dealership.

Jun 12, 2017

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Was very satisfied with my sales person

We were in and out in no time. Was not pressured. Gave me a better deal than i expected. Everyone was very helpful and courteous.

Jun 09, 2017

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Why I bought 5 Hyundai's from this dealership from this salesman

Always tried to satisfy my needs, friendly, honest, not pushy, even the finance guy was friendly.They filled the tank, they returned my calls and never hesitated to answer a question.

May 27, 2017

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Hyundai Elantra 2017

I was greeted and made comfortable to search for my new vehicle. My salesperson was polite and very knowledgeable. We reviewed my options and I made my decision to purchase my vehicle of choice at a fair deal.

May 24, 2017

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Above and Beyond

This is my 2nd vehicle bought from Pride in 2 years. I had Roy as my salesman the first time and I made sure he was my salesman again. I absolutely love the service provided from everyone at Pride. Your new finance guy is absolutely awesome as well. Not only did he go above and beyond, he saved me 50 bucks a month, but he is saving me 10% on my interest as well. The personality from these two gentlemen goes a long way and makes me want to continue coming back for future purchases.

May 20, 2017

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Great experience

Had a very pleasant and efficient experience with Roy . He was extremely professional and very accommodating to the nature of this purchase. I felt I got a great deal

May 20, 2017

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Staff went out of their way to be helpful

The staff went out of their way to be helpful and tried to make sure that I was able to get the financing I needed to purchase the SUV I was looking at.

May 19, 2017

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Dealership made error in paperwork

Paperwork errors by finance department and previous loan not paid off 2 weeks later causing previous bank to contact me asking for loan payment. Should not have to go in and redo paperwork 2 weeks later

May 16, 2017

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Very satisfied!

This was a very pleasant car buying experience, no stress or pressure and Roy took the time to explain our options to make it an easy transaction.

May 16, 2017

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Very good

I had a very good experience at Pride. Salesperson was great I would recommend Roy Silveira to my family and friends. Car was in perfect condition when I picked it up.

May 06, 2017

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Deb porter

Had the best time with Roy Silver Sr can not thank him enough .I will definitely send people his way.I would like to thank the finance guy I don't know how to say his name. Thanks for everything and god bless Deb porter

May 06, 2017

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New Car

Salesman (Roy) did an excellent job answering all our questions and running down multiple cars in the pouring rain for us to take a look at.

May 02, 2017

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I went ro purchase a car.

This dealership is wonderful and so are the salesmen. They are so helpful and they work with you. Would definitely go back. I would also recommend people to them. If you are looking for a friendly atmosphere and for people who are wonderful you need to go there.

Apr 27, 2017

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best dealership i've visited!

I felt welcomed and satisfied the minute I walked into this dealership! Thank you to all that made our car buying experience a wonderful one =)

Apr 21, 2017

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Roy was awesome!

Roy Silveira was great to deal with! He was respectful of my budget when we were looking at used cars and once he helped me find one I liked he listened to my concerns (first time buyer) and was very attentive! He kept in touch with me throughout the whole process and really was on my side. Thanks Roy!!

Apr 06, 2017

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Great salesman

Roy silveira is a great salesman he was upfront,honest, and got me approved when I didn't think I was going to be. I would definitely recommend him to everyone.... thank you Roy

Apr 06, 2017

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2016 purchase of sonta

great service from Fred and Roy. Service Dept. was great when I had a tire issue. Took care of me right away. I'll be coming back for service in the future.

Mar 30, 2017

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Incredible Experience!

I have always strongly disliked buying a car. The experience never failed to be miserable and shady. Dealers were pushy and forceful and always made me feel uncomfortable. They'd sell me the world only to break my heart. I would tell them what I could afford to pay, and they never respected that, always coming at me with a figure that was simply to high. My experience with Pride was the complete opposite of everything I just described. Not only did they make me feel comfortable, but they were kind, professional and reasonable. They were respectful of me and my finances. They went above and beyond to make sure I left happy and with the car I wanted. I can not say enough good things about my salesman, Roy, and the team at Pride. I will definitely go back and recommend Pride to everyone I know who is in the market for a new car!

Mar 25, 2017

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Enjoyable car buying

I had always liked the Genisis & had owned other makes of Hyundai I saw the car in the showroom & was curious about certain attributes. Roy answered all my questions with no pressure to make a sale. Not only did he explaine the car to me the day we purchased it but has called my home several times to see if I understood various systems but offered his time to show me anything I did not understand

Mar 22, 2017

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Excellent Service with Roy at Pride Hyundai.

Roy was excellent and friendly in helping us find the perfect car for our family. We really appreciate the time and energy he spent in helping us pick out and purchased the Sante Fe.

Mar 19, 2017

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Recent Hyundai lease

Very pleased with my recent visit to the Hyundai dealership ! Roy was very helpful in making sure we found the perfect vehicle for our needs , i would strongly recommend this dealership to anyone looking for a good deal and top notch customer service .??????????

Mar 08, 2017

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Great experience

The whole staff at pride made this a great experience! I live too far from the dealership to have my car serviced,... but if I lived closer I definitely would go there.

Mar 08, 2017

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My new veloster

We were treated very well. Roy made sure we got the car we wanted and at the terms we wanted. We are completely satisfied with our experience

Feb 24, 2017

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Salesman

This is the 2 car we purchased From Roy Silveria Seekonk He is professional, knowledgeable, & Virtuous. I will only purchase a Car from him. When looking for Vehicle.

Feb 24, 2017

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new car at hyundai

I am very pleased with my new leased car from Hyundai. My previous Hyundai's were great and I am looking forward to my new one.

Feb 10, 2017

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Extremely helpful and they know their financing

I needed a vehicle and one that was affordable. Spoke to the fiancing manager and Roy. They helped me find the exact SUV I wanted. They ate upfront and honest. Respect was a given. I will go no where else. Love this dealership and the people that work there. We purchased two SUVs on 15 February 2017. I'm one happy new car owner!!!!!!

Feb 06, 2017

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Straight to the point

Went in with no idea what to expect. Roy helped us narrow down options and in a matter of minutes we found a car that suited me! Newly married, transitioning from a VW cabrio to a safe reliable "family" car & still had a little sporty feel. I took one test drive and made my purchase. By far the least stressful experience ever. All options were presented but didnt feel any pressure to add on packages or check out a "better" vehicle. It was a quick & stress-free car shopping experience! Very happy with my 2013 5dr Hyundai Elantra :)

Feb 04, 2017

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Salesman Top Score

Roy Silveira was a gem. I am a tech savvy person so I didn't need lessons on navigation and audio. If I had any questions Roy would be there for me. He made me a great offer on a Tuscon with everything on it!

Feb 01, 2017

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Buying a 2016 Hyndai Santa Fe Sport

Roy greeted us promptly at the door and proceeded to introduce the car to my wife and I from top to bottom - the most thorough introduction I have ever experienced. Roy was very friendly, answered all our questions, and joined us on a short test drive providing an opportunity for both of us to get a feel for the car. He covered all details of what was for us a very well equipped car and at the delivery a few hours later he programed my cell phone in the Bluetooth and our home address in the navigation systems. He introduced me to the service manager providing contact continuity which was very much appreciated. The earlier negotiations on price and trade in values were short and for my part successful and to our satisfaction I would also like to leave a review of the dealership. All personnel were very friendly and helpful with very moderate and reasonable sales pressure, the show room is attractive and warm, the waiting room quiet and living room like, and the service desk more office like rather than shop like as at most dealerships.. In closing: your 4 answer options to the question "How would you rate your experience with..." have the most important one mossing, namely "I am very satisfied with my in person buying experience" Rob Smit, Franklin, MA

Jan 02, 2017

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You get what you ask for.

This is my 2nd Hyundai I've bought from this dealer, and I cannot say I've had a bad experience. Roy was a gentleman, no pressure, answered all my questions, advised me why I made a good choice, and was with me throughout the whole process. He is still with me should I have any questions or problems. I now have a friend at this dealership. They give good prices and excellent service. What more do you need from a family of friends?

Jan 02, 2017

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Great cars, nice people

Roy was very nice and explained everything about the car and it's special features clearly. He was patient, as we were still undecided. He knew the value of all the features of the car, but was flexible and happy to work with us and our budget. We did not buy a car, but ONLY because we were not 100% on the fancy sport model. I would TOTALLY consider going back once thinking my options over a little longer. Really nice people.

Dec 24, 2016

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A great buying experience!

I have been buying and leasing new cars for 45 years and this is the best experience I have had and all of that time. Salesman Roy Silveria was a pleasure to work with and treated me like a friend and not a customer. I knew exactly what I was looking for and and he gave me what I wanted. I felt no pressure at any time. The price of the vehicle was acceptable, my trade-in value was good and the financing was painless. I would and have recommended Pride Auto and Hyundai to anyone who asks about the vehicle. Keep up the great work!

Dec 23, 2016

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Roy and the sales manager

they worked with me to meet my needs and what i could afford. the car os beautiful and i am very happy with the entire experience. i will be back. thanks

Dec 09, 2016

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A Great Car-Buying Experience

I recently bought a pre-owned 2016 Hyundai Sonata from Roy Silveira. Roy was excellent throughout the car buying process - very professional, attentive and courteous. In fact, all of the staff I dealt with were friendly. At my first visit, which was just for information, Roy patiently answered all of my questions and never pressured me to test drive any cars. I went back a few days later to test drive a couple of the cars that I saw on-line and bought the Sonata. Roy made the car buying experience a pleasant and enjoyable one. I felt comfortable through every step of the transaction. I would gladly recommend Pride Hyundai to anyone in the market to buy a car.

Dec 09, 2016

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Bought my Forst car with Roy!

Roy was absolutely amazing. He helped me find the perfect car for me, and I can't thank him enough. Not only finding the best price ever, but going above and beyond. He also dealed with my uncle very well! I would recommend him to everyone I know looking for a car.

Dec 08, 2016

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Hyundai SantaFe Sport Ultimate 2.0T

Good overall experience you would expect from a dealership. Nothing negative to say. Very friendly people. My car was delivered clean and on time. They met my expectations in every aspect. I would recommend this dealership to any potential car buyer.

Dec 01, 2016

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Roy and Tony were great service people

Roy Silvera Sr was a very good sales person. My purchase was a used Equus and was complicated and Roy followed thru even calling me many time even on the week end to make sure all was on track. John in the body shop was very honest and helpful around some body repair issues. Tony in service is very nice and does a good followup to the sale. I am very happy with the car and the results. We worked out some document issues successfully.

Nov 30, 2016

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A Great car buying experience!

I was extremely pleased with the level of service I received upon arriving at Pride Hyundai. I was met by Roy Silveira, Sr. who answered all questions I asked. There was no pressure with Roy, and he gave me plenty of options on deciding between leasing or purchasing my car. After spending quite a while leisurely walking their great inventory I found a couple Sonatas I was interested in. Roy then took the time to sit with me and go over my option packages to find out what was important to me, then suggested a test drive. He pulled the car up and off we went. He explained many of the safety features and convenience features of the car and by the time we arrived back at the dealership I had made my decision. Pride did everything they could to make my experience as stress free as possible and I can't recommend them enough. I'll be sure to return there again!

Nov 30, 2016

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Fantastic place, great hot chocolate, fun play area for kids

My son and I wandered in this summer looking for a car. We ended up buying one that I had previously driven somewhere else and actually didn't like. We met "Mr. Roy", as my son calls him. He was incredibly patient and knowledgeable about many details. He even spoke to my uncle on the phone while they negotiated prices and warranties. We very much enjoyed the preschool playroom with the child gate. It made shopping and business much easier. The dealership is a friendly, no pressure environment with good coffee/hot chocolate machine. Roy even figured out how to fit our Spiderman bike into our little hatchback. He is super with Kids! We purchased a Hyundai Elantra GT Hatchback. It was in perfect shape, clean, low miles and a great Price! We are very happy to have found this place.

Nov 26, 2016

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Happy customer

I was pleased and happy with my vehicle and sales person, I would recommend Hyundai to my family and friends. I would use this dealership again.

Nov 23, 2016

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New car

Roy was a great sales man very friendly An very helpfully in getting the vehicle I wanted great dealership to do business with I'm a repeated customer

Nov 18, 2016

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Excellent and welcoming

Roy was very helpful and welcoming. He was Straightforward with us about what options we had. He walked us through everything, without rushing us for our business. He explained everything well.

Nov 06, 2016

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Personal opinion

I have been dealing with Pride Hyundai since 2007 and have financed 5 vehicles through the dealership. I have had all positive experiences with Pride and will continue to do so in the future. I always take my cars back to Pride for service.

Oct 22, 2016

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Review

Great service at Pride Hyundai. Very pleased with the staff and the car I purchased. Extremely happy with purchase. Thank you so much for the help

Oct 18, 2016

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genesis

I am very pleased with this dealership ,i am a repeated customer Roy was a very good sales man i would recommend him to a friend

Oct 06, 2016

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dealership review

The people were very pleasant. Helped to make the experience very positive. They were helpful. but not pushy. My brother who was with me also had great feedback. Great place.

Sep 27, 2016

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Happy Customer

I worked with Roy Silveira when purchasing my new 2017 Santa Fe. He was courtesy, knowledgeable, and very helpful. He went to great lengths to find the car that I wanted and at no time was he aggressive in his approach. He stayed in touch with me throughout the process and was always responsive to my calls. The entire team at Pride Hyundai was a pleasure to work with. I recommend the dealership to anyone looking to purchase a Hyundai and I strongly recommend working with Roy Silveira, Sr. Dottie Smith

Sep 20, 2016

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My new Hyundai

I am only doing this review as a courtesy. Not writing an essay. There is more pressure from you to write this than at the dealership

Sep 20, 2016

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Best dealership

Very professional employees and friendly Roy made the deal with me and i was satisfied Provide me a car and the color that i want in very short time Best dealership Im a family member now ??

Sep 03, 2016

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Rose has been the BIGGEST help at Pride Hyundai of Seekonk.

Rose has been the most pleasant part of my experience with Pride Hyundai of Seekonk. Every time I have had a problem with my vehicle (and I really do mean EVERY time), it has been Rose that has helped me contact the right person in order to get the issue resolved. In my opinion, she truly fights for and supports her customers. She has put in a good word for me with her coworkers, and has honored warranties, where with others it at times feel like you're pulling teeth to get them to cover anything. As a person, she is sweet and respectful, and really projects this warm, caring presence about herself. As I've said, Rose has absolutely been my favorite aspect during my experience with Pride Hyundai of Seekonk. If you have to contact anyone there, I highly recommend speaking with her first. She's an absolute sweetheart! Other workers that I have worked with who have turned my not so good initial experience into something better, have been Roy Silveira, Sr. in sales and Tony Fernandes and Stacy Reposa in Service. All great, helpful and hard working people that in my experience make Pride Hyundai of Seekonk a worthwhile place.

Aug 09, 2016

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Return Customer

I was so impressed with Roy the first time he assisted my daughter and I with the purchase of her certified pre-owed Hyundai Elantra, earlier this year. That I knew when I was ready to purchase my new car that I would be returning to Pride Hyundai. To have the pleasure of having Roy help me out again with the purchase of my new 2017 Elantra. Andy was also a great help. And I had a really great experience dealing with Marissa (financial). Overall a great experience. Will highly recommend to everyone I know to go to Pride Hyundai to buy their cars!!!

Jul 22, 2016

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My salesperson Roy Silveria was terriffic

I would recommend the dealership and Roy to any of my family and friends. Roy explained everything to me about my new car. Excellent treatment!!

Jul 16, 2016

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Roy was very knowledgable in the presentation of the Sonata.

Electronically inclined. Roy knew the Sonata backwards and forwards Roy has superior knowledge in every car he has ever seen. Roy may a stressful time in buying a car go easier and smoother. I never felt pressure.. I was very fortunate to have had him as my dealer.

Jun 29, 2016

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Great experience

It was a pleasure doing business with both Pride and Roy. No gimmicks and no tricks. Roy took his time and went to great lengths to make sure I was making the best desicions when purchasing a new car. Very rare do you find car salesmen that actually care about the customers needs. I highly recommend Roy to anyone looking to get an honest and great deal!!

Jun 24, 2016

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2016 Tucson

Painless purchase! These guys were INCREDIBLE!!! Easy, accommodating, warm, friendly, no pressure, no bologna! I would recommend them without hesitation. And, I love my new car!

Jun 23, 2016

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i can,t say enough they were great thank you Roy

I had a great sales man his name is Roy he was great I really didn't think I was going to get a car and then I got the call I can't tell you how grateful I was for that. they did wonders considering my credit. I have been given a second chance and I am not going to mess this up. I love this car its great if it wasn't for Roy helping me I wouldn't have it. thank you from the bottom of my heart sincerely Donna Weeden

Jun 21, 2016

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Incredible car buying experience

As soon as I walked in the door, I felt comfortable at Pride Hyundai of Seekonk. Roy was professional, informative and most importantly, honest. He worked within my parameters, financially and we were able to come to a fair agreement. I highly recommend asking for Roy if you are considering shopping at Pride.

Jun 14, 2016

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Amazing Service

I could not have been happier with the service provided. Roy is friendly and really helps you get what you want. Abe was great in helping as well! Great service and I got what I wanted. Couldn't be happier. This is my third Hyundai and by far this is the best place to go to get them.

Jun 10, 2016

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Mission accomplished

Roy is an asset to your sales team. He is approachable ,kind and follows through! This is our second vehicle purchased at this dealership. Thanks

Jun 10, 2016

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My experience at Pride Hyundai

Had a great experience at Pride Hyundai. I would definitely recommend them to friends and family. Roy Silveira was excellent. I was very happy to have him as my sales person. I would recommend him as well.

Jun 10, 2016

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Love my new Sonata

I was very happy with my buying experience at Pride. This is my second Sonata I have purchased from them. I am thrilled with my new car

Jun 09, 2016

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Service

Everything is good and everyone I had the chance to speak to was very nice and helpful. Roy was the kind of salesman that I enjoy dealing with. Never did he pressure me . This is my third Car that I have purchase there all new and I will continue doing business with Hyundai.

Jun 04, 2016

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Pride EP

Top customer service and Mr Roy was an excellent help I got 2 cars from them and still going there.the maintenance section is the best.

May 31, 2016

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New car

Great customer service and great deal!! Very happy with his services. I would recommend this place to friends and family. Great job assisting me Roy Silveira

May 06, 2016

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Two Thumbs Up!

My wife and I had a wonderful experience at Pride Hyundai with everyone we dealt with. Our salesman Roy Silveira was ABSOLUTELY a pleasure to deal with. He is not pushy like other sales people we dealt with in the past. He really goes out of his way to help you and is a very genuine person. Thanks for making our purchase easy peasy!

May 05, 2016

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My review with Saleman Roy was excelllent...

Excellent and caring sales people working at Pride Hyundai motors. Roy went out of his way to help me. I would recommend Roy as Salesman of the year. I had a very good experience working with Roy. I work go back to Pride Hyundai Motors.

Apr 21, 2016

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Very disapointed

I am very upset an disappointed in this dealership that they would back a sales person that didn't give me the correct amount of lose if I traded in my car knowing that and I found out later it was twice the amount that was quoted and they did nothing . If I had know at the time of trade that it would be twice the amount I would have never traded the car.

Apr 07, 2016

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Above & beyond

Roy Silveira Sr is the reason I returned to Hyundai to lease my new Veloster, with the courtesy he showed whenever I was at the dealership for my Elantra; is why He will be my salesman in the future as well.So Again I want to Thank You Roy Sr got going above & beyond to make my experience at Hyandai extraordinary . Sincerely Catherine Paiva & Daniel Maciel

Apr 04, 2016

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Roy rocks!

Amazing day at the dealership... took longer to do the silly paperwork then everything else... Roy was honest and professional. Enjoying our tucson! They accommodated everything we needed. 2nd purchase at this dealership. We'll be back for any and all vehicle needs.

Apr 01, 2016

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No pressure and easy to work with!

On a whim, I went to Pride Hyundai to look at a Sante Fe. Roy Silveira came out to meet me and instantly made me feel at ease. He was funny and didn't make me feel pressured to buy anything (and he laughed at my dumb jokes-bonus!). Roy worked hard to get me the car at the terms I wanted/needed, and succeeded! I've bought many cars at dealerships in my lifetime, and this was the first purchase transaction that wasn't awkward or frustrating (side note- the finance manager Dave was funny and easy to talk to-also rare!). Roy is great and I can't say enough about him- I will recommend him to anyone that I know looking for a new car! He's a keeper!

Mar 30, 2016

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Awesome experience

Went in there looking to purchase a car. Very friendly and absolutely didn't feel pressured like other dealerships make you feel. Roy Silveira was great and David was just amazing. They just made the experience so easy for me. I'll def come back in the future and will recommend everyone I know to come here. Thank you again guys! Ludmira Gomes

Mar 28, 2016

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Excellent Service

After 11 years driving the same car it was time to purchase something new. Pride Hyundai was on the top of the list to visit. My overall expereice was excellent. I worked with Roy Silveira who was very knowlegable and not pushy at all! Roy showed different options of the Sonata so I could be as informed at possible and at the end he was able to work within the price range I needed. I would highly suggest going to Pride for anyone looking for a no hassle experience.

Mar 24, 2016

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"Customer once again and Loving my new Car!!!"""

I've been a customer of Pride Hyundai of Seekonk for the past 20 something years I have had bad and goods service and was really thinking of walking away from Pride but after talking to Roy and explaining my situation I have to say Roy went above and beyond to satisfy my needs yes I am a very picky customer as every other single women out there especially when We know nothing about cars so if you cannot trust your dealer ship then there is no point of going there. Roy listened and paid attention to everything and treated me like a person not a customer. nevertheless he absolutely went above and beyond to make sure I received exactly what I wanted that's the number 1 key for making a customer happy! I totally recommend Roy to anyone out there that has had bad experience or that would love to own a Hyundai! Guess I will always love my Hyundai. Thank you Roy for just listening, paying attention and understanding, pride should be honored for having you on board because of you I am pleased with my new beautiful black shiny 2016 Hyundai Sonata Sporty edition! :)

Mar 07, 2016

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All around pleasant experience

This is a friendly and helpful group. Even though I arrived dreading it, they made buying my new car a pleasant experience. All team members are courteous and helpful. Roy was extremely knowledgeable and seemed genuinely interested in what I wanted and that I was completely happy after, too. David made the financing aspect memorable- in a good way. I would recommend Pride to anyone looking for a vehicle

Mar 05, 2016

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Awesome Customer service

My father bought a new car today, Roy was awesome, he went over every detail, and got us on the road home with our new Elantra. Great place to go!

Mar 02, 2016

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Lof/ plus

Went to Pride today for a service on my Tucson and lube oil filter and they did a all around quick inspection fabulous job no time at all i had sat app had spare time today called in they were happy to take care of my needs today awesome service department and service writers and as he always does my salesman Roy called me to see if l was satisfied

Feb 25, 2016

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I had a good experience.

My salesperson, Obi, was fantastic. Great guy! I was pleased with everyone who assisted me, they were all professional and considerate. I came to this dealership after having a negative at another one.

Feb 24, 2016

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bought a nice new 2016 hyundai from roy

i'd really like to thank roy for the time and effort he put in to help me buy my new car. i'm very happy with the service he provided. he took the time to answer all my questions and took the time to show me the details about the car..i hope to have this car for a long time but also down the road hope to be able to see roy again about a new car. he has a very pleasant personality and calmed me down from the stress of buying a new car. thank you roy!

Feb 18, 2016

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Satisfied!!!

Very happy with both vehicles I purchased. Roy was great to work with the first vehicle I bought so when I need a second vehicle for my twins I came back and became one of his repeat customers.

Feb 17, 2016

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satifactory

I was pleased with the experience I had at pride hyundia. Roy was a knowledgeable sales person.Dave was equally helpful. I would recommend this dealership.

Feb 14, 2016

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5 Stars!!!!!

I want to thank Roy for the magnificent service he provided to me, while purchasing my Mercedes-Benz C300. Even though I was very hesitant not knowing whether or not I would be able to take home my "dream" car, Roy gave me a sense of hope. Words can't express enough how much that moment meant to me when I drove off the lot in my new car. Thank you for making one of my dreams come true, you are incredible at what you do!

Feb 12, 2016

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Acessories

Just had remote start installed on my 2013 Tucson fabulous job explained all details Stacy Heather and Tony in service great people very helpful very knowledgeable not too many places have a hands-on Service Manager like Tony , what's nice about the service crew there is they get you the answers to the questions also my salesman Roy called me to follow up on my service visit to make sure I was satisfied

Feb 12, 2016

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Welcoming

I give this dealership and our sales person Roy Silver Sr and excellent review because of their conscientious attention to detail and customer service. My husband had purchased his Tuscon with Roy and was very satisfied with his professionalism. We returned to purchase my Elantra with Roy and the experience was terrific. David in finance was cordial and professional. I will recommend the Hyundai product and this dealership to my friends and colleagues.

Feb 07, 2016

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3 in 33 My Santa Fe AWD

Purchased a 2013 loaded Hyundai Santa Fe AWD with my daughter Kate third vehicle in our family from pride in the last 33 days fabulous car won't get stuck in the snow no more my salesman Roy was very knowledgeable about his product gave me all the time I needed to make my decision Dave in finance did good job helping us get the right financing available and Eric one of the sales managers was very helpful great place to do business will recommend them to my friends,

Feb 02, 2016

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So happy !!

Roy is th best car salesman I have ever dealt with. We checked out a lot of places be fore come to Seekonk and as soon as we met Roy he made us feel so comfortable and taken care of. Honestly buying my car was effortless. We got the best salesman and the best price. Feeling so great about my purchase!!

Jan 30, 2016

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Attentive and Honest

My husband and I recently purchased a wonderful 2013 certified Santa Fe from Pride Hyundai and we couldn't be more pleased with the vehicle and with our experience at Pride and more specifically, with Roy Silviera. Roy was a pleasure to work with and we found that not only was he attentive, well-versed in the brand, and down-to-earth, but also was honest and worked very hard to find us the perfect car! Between my husband and I, we've purchased 5 cars total, and our experience at Pride was top notch, thanks to Roy and the rest of the staff. We will surely be back and will continue to reccommend Roy and Pride Hyundai to our friends and family

Jan 30, 2016

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Good dealership

Bill and Dave made reasonable compromises and were super instrumental in helping the deal come together. All 3 guys were patient and and addressed all concerns regarding the purchase. Lost a couple of days on the Uber rebate mix up. Could've been handled (taken off the table) much sooner.

Jan 26, 2016

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2 in 22

This is the second vehicle that I purchased in 22 days I bought a 2013 sonata and 22 days later I bought a 2013 Hyundai Tucson great dealership great people

Jan 17, 2016

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good place to do business

Extremely professional people very well treated. sales team great, service team can't say enough good things Roy Silveira was very knowledgeable about his Product Eric as well and???? the finance man Dave he was the greates

Jan 15, 2016

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Fantastic Team

Dave Rosendahl, Roy Silveira and their team are some of the most professional, down-to-earth, and efficient people in the auto dealer world. Our recent car buying experience was one of my best ever. Highly recommended!

Jan 12, 2016

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Great Experience.

This was our second car from Roy. He was very helpful and courteous. It was a pleasure to deal with David. He gave us a wonderful deal. No pressure. Thank you to Roy and David.

Jan 10, 2016

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elantra gt

Came in to get car fixed and bill was so big I walked out with a new car thanks to Roy. This was my second car from Roy. He and David took care of me. .

Jan 10, 2016

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Purchased a used 2015 Audi Q5...

First of all no pressure and very friendly people. Roy Silveira the salesman was very helpful and informative with no pressure. Sales manager Eric Cambra was very easy going and this whole experience could not have been any better. Also the person helping with the financing David Rosendhal was extremely knowledgable. I would buy another car from Pride Hyundai in a second. Brian Witherell

Jan 07, 2016

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Roy is great!!

I walked into Pride not thinking I would be driving away in my new vehicle the same day. I talked to Roy, my sales person, and he was able to find the right vehicle for me and at a great price. There was no pressure to buy, and he was informative about the product. I would highly recommend Pride Hyundai and Roy to purchase your next vehicle. I love my new vehicle!!

Jan 01, 2016

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Great customer service

My wife and I were provided with great customer service from Roy in the sales department in leasing our new Hyundai Elantra. He provided us with complete satisfaction and info about the Hyundai 2016 Elantra. The finance manager, Dave also did the best he could in getting us a great rate and was very pleasant. Eric and his whole sales staff should be commended for their great service. I will recommend Pride Hyundai to my friends who are looking to purchase or lease a new automobile.

Dec 22, 2015

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Outstanding Family Owned Dealership. Honesty and Fairness.

I was in the market for a Hyundai Santa Fe Sport. Let me preface my comments with the fact that I have a fluky back and not all car seats suit me. I was working with Roy Silveria extensively. In fact, I stopped in to make a final deal, but he was on his day off. Fortunately for me another sales associate, Jay, stepped right in to help me out. He chased a couple of vehicles for me while calling Roy at home. Roy dropped everything and came in and spent the afternoon with me. I felt at ease with both salesman in this family atmosphere. Very knowledgeable. Well, ultimately, I negotiated a great deal for me, only average I think for the dealership. And you know the heavy guy that normally comes over to pressure you with the final price. That would be Eric, the sales manager. He was accommodating and pressure free. The crazy thing is I didn't buy the car because of my back issues. Strangely a case of the wrong vehicle, but a great dealership!

Dec 16, 2015

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Roy is THE salesman for a great car buying experience!

I met Roy when I first walked in to look at a Santa Fe and was really impressed with his demeanor. With no pressure, he answered my numerous questions patiently and completely. When I returned with my family he was equally as kind and continued to answer our questions. He was very knowledgeable and not the least bit pushy throughout the entire process. Roy is a class act!

Dec 11, 2015

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My experience at Pride Hyundai of Seekonk.

My husband and I walked in to the dealership on 12-8-15 prior to have spoken on the phone to Eric Cambra, who was very pleasant and informative. He had scheduled an appointment for us to meet with Roy Silveira. From the first handshake, Roy treated me with such kindness, never pushy or demanding like some other places. He answered all of my questions, as well as informed me of the vehicle's warranty, in which is absolutely amazing ! After taking the Hyundai Elantra for a test drive, I decided to purchase it. We then met David Rosendhal, who had the most uplifting energy ! He was able to get all the financial paperwork done very quickly and organized. I've purchase vehicles in the past from other dealerships but never had the total, wonderful, caring, friendly experience that I had from these 3 gentlemen. Thank You All, Helda Gomes.

Dec 11, 2015

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Awesome

Words cant really explain the great experience I had at this dealership. Roy welcomed me with open arms and took his time to make sure that we were very happy. He is a great sales person and very open and honest, His customer service is 110 percent. Also the finance manager Dave is above and beyond along with Roy and all your staff are great. we purchased the sonata limited and we love it.

Dec 11, 2015

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Excellent experience

Roy silveira was a excellent salesman great customer service very knowledgeable and friendly. Eric Cambra also great customer service and friendly.would recommend pride to anyone looking for a car

Dec 10, 2015

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My sales representative was Roy Silveira

Roy Silveira was very friendly and was so very helpful and honest throughout all aspects of my experience to purchasing my Hyundai Elantra. He showed and explained all the operating parts and features on the vehicle which were new to me. He showed all the up-to-date paperwork and history of the vehicle and answered all my questions which made me feel comfortable. He was the best salesman I ever had for a car purchase. He was not difficult and I would highly recommend him to anyone as he even continued to help me with my car even after everything was completed on my purchase. AAA+++++

Nov 29, 2015

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Stress Free Experience!

Roy was very helpful, knowledgeable and pleasant. There was no pressure at all as we had at previous dealerships we had visited. We liked that he once we decided on a car, he went over every detail so we knew what we were getting into before even talking about price. Our previous experience at other dealerships was always price first, details later. My husband Steve and I found that a very big purchase in our lives was not a stressful experience. We highly recommend Roy Silveira and Pride Hyundai.

Nov 25, 2015

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Fast and Easy

Worked on a due deal with Ron, he was great from start to finish. No presure and great follow up! Great cars at a perfect price!

Nov 23, 2015

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Look no further!

Roy was a great help! He really listens to your needs as a customer to help you find perfect car. It was a wonderful experience and I couldn't be happier with my beautiful 2016 Elantra!

Nov 22, 2015

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No pressure on purchasing a car

Felt like family. Friendly great company. Roy Silveira was very knowledgeable on the SUV. Went to 4 other dealership's. Make Pride your first stop save a lot of time car hunting.

Nov 18, 2015

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My experience buying a Certified 2013 Hyundai Sonata

I had already visited 2 other dealerships to test drive other models. Both of those visits were awful. It was with reluctance that I went to Pride Hyundai to look at a Certified 2013 Hyundai Sonata I found online. I found the car on the lot and liked what I saw. I was approached by Roy Silveira Sr when I walked in the showroom and I told him which car I was interested in. It was probably less than 5 minutes and were test driving the car. I told him I drove a lot of highway miles so after a few back roads so he made sure to incorperate some highway driving into the test drive. After the test drive we went back to his desk. This is the part I hate and I had been dreading it. Roy told me first off, there is absolutely no pressure. If I needed some time away from the process he told me get up and take a break. I had mentioned that I had one other car I wanted to look at that was at another dealership. He asked what kind and then told me the differences over the two cars and in what area the Hyundai Sonata was a better car. He didn't spend any time bashing the other model. He told me to go and drive it, he also pointed out the same model on their lot and told me to go have a look and see for myself. I decided right then I wanted to give Pride and Roy my business. The sales process went quickly and smoothly. He may have had to talk to the sales manager once to get me something I wanted. It was the least pressure I've ever had buying a car. I would buy from them again without hesitation and would reccomend them to anyone. So why then did I not give a 5 star review? I met with the finance person David Rosendhal. There was the standard offering of extended warranties and accessories. I told him the only accessory I was interested in was a remote start system with cell phone capability. He informed me of the Guidepoint system. I was led to believe that the only way to get the remote start with the cell phone capability was to purchase this Guidepoint system. I signed on the dotted line. I later find out that I could have had the remote start system I wanted without purchasing the Guidepoint system and could have saved quite a bit of money. I honestly don't think it was his intention to upsell me but it was a lack of knowledge about the products. He was rediculously efficient and made the process easy and I wasn't pressured. If you are in the market for a Hyundai or they have a car on the lot you are interested in don't hesitate to check out Pride.

Nov 17, 2015

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Excellent service.Definitely would recommend!

I bought a 2014 Hyundai Tucson. Roy was the salesman. He was professional and understanding. I would highly recommend buying a car from this dealership. Ask for Roy- he's the best! Thank you Roy.

Nov 15, 2015

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Satisfied again

We had already purchased a Sonata from Pride and returned to purchase a second car - a new Elantra GT. Maggi initially showed us the cars we were interested in and answered all our questions. When we returned , she was not there but Roy happily stepped in to assist. Roy was a pleasure to deal with. He made sure to listen to what we wanted, answered all our questions, and helped us in every way possible to make our decision. David worked with us to insure that any concerns we had were resolved and that we were happy with the final deal.

Nov 14, 2015

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bought new hyundai accent

We came back to Roy to buy our second car, because he was that good, knowledgeable and friendly!! Lisa too was a pleasure to deal with as always!!

Nov 13, 2015

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You go Roy

i came to Pride to just look around. Roy came up to me and said for me to look around and he would be back in about 20 minutes. What I like about Roy was he was not pushy and gave me time to look around. I saw a black Honda Accord and had a few questions . Roy was very Patience and highly talented in all aspects of questions. I was still unsure about the Honda and Roy said I have the car for you. He showed me a Hyundai Sonata and I fell in love with it . Thank you Roy you are the best of the best

Nov 12, 2015

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roy rocks!!!

I bought a brand new sonata from this dealership and i absolutely highly recommend this place always ask for Roy! He is friendly honest and funny!!! U felt like i have known him for ever!!!!sweet man and very helpful!!! You have to go to see roy today!!

Nov 04, 2015

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Roy is a great salesman!

My boyfriend and I recently purchased a Hyundai from Pride Hyunadi and Roy was our sales associate. Initially, we bought a Hyundai Elantra and after a few days, I realized that the car was too small for me and not what I was looking for (through no fault of Roy's). Roy was completely accommodating, patient and saw us through until we found a car we were happy with. He made us feel comfortable through the entire process and we couldn't be happier with the car we bought! I would recommend Roy to anyone! He is terrific.

Nov 01, 2015

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Satisfied customer

To outstanding sales and finance department! They went above and beyond to my vehicle purchase pleasurable and quick ! Special thanks to Roy and David I will definitely refer friends and family to go to pride to purchase a vehicle. Thank you for everything !!!!!!

Oct 26, 2015

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So Friendly !!!!!!!!!!!

I went to a few dealer ships before this one and looked at a few cars . Roy and Dave are TOP of line customer service ! Roy listened to me and what I wanted not what he thought I wanted ! like other places I went to . I'm so in love with my 2012 Santa FE Thank you Roy And David Rosendahl Every dealership should have and employee like him ! He made it work for us and didn't give up till he got us the best rate he could ! Pride Hyundi of Seekonk is very lucky to have these 2 guys !!! Thank you for everything !!!!!!!!!

Oct 24, 2015

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First Experience with Pride

Roy Silveira was very helpful to answer my questions while not being a high pressure salesman. He took care of all my needs and followed up as promised. I would recommend him to a friend.

Oct 21, 2015

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Awesome Experience

So happy I love my car! Roy Silveira my salesmen answered all my questions and made me feel comfortable the whole time I was there even through the negotiations he worked with me and I was very impressed with him and the way I as treated thank you Dave who helped me with the financia paper work I would definitely recommend pride for your next car

Oct 20, 2015

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Best Buying Experience

Went to a few different dealers before stopping in at Pride Hyundai of Seekonk. As soon as I waked in I could tell it was different there everyone seemed happy and every time someone buys a car they announced it everyone claps for each other it was just fun being a part of that. My salesmen Roy Silveira was more than helpful he made the buying process quick and painless. Dave in finance was awesome. Also wanted to thank Frank. Thanks again everyone. I will be back for another car soon

Oct 10, 2015

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Roy Silviera was Awesome

My husband and I went to Pride Hyundai in Seekonk, MA and Roy Silveira was absolutely the best. He took his time to understand what we were looking for and really made us feel comfortable. We traveled from South Kingstown RI because we had heard great things about Pride and Roy made it worth the drive. He was professional and made the customer experience top notch. I have already recommended Pride Hyundai to my friends and told them to ask for Roy personally!

Oct 05, 2015

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Five Star Dealership in MA

We drove a long way, but it was worth. The dealership provided us very nice shuttle service to pick up the vehicle. The sales associate Roy Silveria was great and we were extremely happy with his service. The shuttle driver was superb. The finance manager David Rosendahl made the process the easy and quick and he was great to work with. Overall, a true five star dealership in MA.

Sep 27, 2015

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Happy Customer

I love my new car thank you so much Roy it was nice and easy you made it a wonderful experience Very pleased with everyone that helped me thank you Dave! You guys are awesome.

Sep 14, 2015

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Roy was awesome!

Roy was awesome. He took the time to show me my car options that I was interested in. He answered all my questions thoroughly. He got me into the car I wanted and showed me how to work everything in the car. He was so patient. Roy made me feel like a family member! He had my best interest in mind. I definitely will refer Roy and Pride Hyundai of Seekonk to anyone looking for a car.

Sep 12, 2015

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excellent purchasing experience

roy silveira sr and david rosendhal made purchasing a new vehicle very easy. they work to get me the price of the vehicle which I could afford. there was no pressure to purchase the vehicle I had selected.

Sep 09, 2015

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Roy's the man!

This is the second time I've purchased a car from Roy S. He's great! He's trustworthy and patient. He doesn't push you to make a decision and he's always willing to go above and beyond. Great guy!

Sep 04, 2015

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Purchased new Azera

Roy Silveira was extremely knowledgeable and helpful throughout the process. I never felt pressured or uncomfortable. He answered my questions carefully and offered extra information that I needed but had not considered. I highly recommend him and Pride Hyandai.

Sep 03, 2015

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Great Experience!!

Roy Silveira was our salesmen, he answered all our questions and was pleasant and helpful. He made it nice and easy to purchase our Elantra. Love the car! Dave in finance was great !! Couldn't have asked for a better experience!

Sep 02, 2015

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Friendly staff and an overall great experience

I recently leased a 2015 Hyundai Genesis and would have to say that my overall experience at Pride was a great one. Roy Silveira greeted me when I first stopped by and was a big help from start to finish as I finalized my lease. I did not feel pressured at this dealership, unlike others I have been to in the past. Not only was I able to lease a beautiful car but the service I was offered went beyond my expectations. Thank you to Pride Hyundai of Seekonk and a special thanks to Roy Silveira who catered to my every need as a valued customer.

Sep 01, 2015

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Best Salesman Ever!!!

Can't begin to explain how relaxed and comfortable it was of an experience .. Roy has the customer # 1 . It was a pleasure doing business with him... A++ ... Highly recommend!! Great guy

Aug 26, 2015

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pride

excellent dealership great working staff very knowledgeable very clean waiting area very clean showroom large inventory to choose from they have all the employees in place for your transaction

Aug 23, 2015

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wonderful car buying experience

Roy Silveira is an excellent salesman explaining the ins and outs of the car. He makes the customer feel at ease and not pressured.Goes out of his way to accommodate the customer.

Aug 21, 2015

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What a Team Pride Hyundai

When I first visited Pride Hyundai of Seekonk I did not know what to expect. But Everyone was very friendly, caring and they all worked together as a team to make sure that I was statisfied. I would really like to take the time to express how much of a team they are but I am extremely statisfied with Roy Silveira he took the time to make sure all made needs where met. He went out of his way for me. I did not ever feel pressure to buy this car. My finance guy Dave was great and made sure I walked away happy and also went out of his way for me. Sloan and Bill you have a great team and I would recommend them to my friends. Thank You, Elizabete Costa

Aug 18, 2015

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Roy knows how to take care of his customers. Simply The Best

I purchased a 2012 Kia Sorento Suv from Roy at Pride Hyundai. Roy made sure that all the details were worked out and was able to get me in the car that I wanted. He was awesome to work with. Top notch customer service.

Aug 16, 2015

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